Our Values

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Continuous Improvement

We will set ambitious goals, stretch to meet them, and then “raise the bar” again and again.  We believe that everything can be done better, faster, and more effectively in a learning environment.


Customer Enthusiasm

We will dedicate ourselves to products and services that create enthusiastic customers.  No one will be second guessed for doing the right thing for the customer.



We will challenge conventional thinking, explore new technology, and implement new ideas, regardless of their source, faster than our competition.



We will stand for honesty and trust in everything we do.  We will say what we believe and do what we say.



We will win by thinking and acting together as one IHI team.  Our strengths are our highly skilled people and our diversity.


Individual Respect and Responsibility

We will respect others and act responsibly, so that we can work together to meet our common goals.


1005 Western Drive
Indianapolis, IN 46241
Monday – Friday: 7am–5pm

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